Dear Walmart Customers,
How would you like to start saving a lot of money at Walmart
and have THEM pay the difference?
This started one morning a while back when I was buying lunch
for work. Hot Pockets at the time were
$1.98 for the two pack. Well someone last
stock person saw an opening and shoved all the 12pk Hot Pockets under the $1.98
slot, with the price in large numbers on the isle.
Being the nice guy that I am, I took a picture of it and
found a manager, showing them the mistake.
I said I was bringing it to his attention because I know it was wrong
and he might want to fix it. For trying
to help I received a lot of attitude. I said screw it, and since I already had
a picture, and he wasn’t in a hurry to fix the problem I bought the box and
made them MATCH the price listed.
I see this all the time at numerous Walmarts all over the
city. Walmart continues to hire people
too lazy to do their jobs. I had one
manager tell me that’s why they have price check machines for, if it’s in the
wrong spot, go check the price yourself. Really? That’s the response you want to go with?
The final straw for me was two weeks ago when I needed to
buy dog food. I always buy the 40lb or
50lb bag, which ever they have. I know
what the regular 50lb bag cost and when they have it I like to buy the Meaty
Chunks & Gravy. I figure if a 20lb
bag cost $10.98 then the 40lb bag should be less than $20 because it gets
cheaper in bulk.
I saw they had three bags of the 40lb bags in stock so I
look at the price and it was $17.98 so naturally I grabbed it and off I
went. Dumbass me didn’t watch the price
as it rang up and when I got home I looked over the receipt and saw it cost me
$31.98.
This morning I needed to get a few more items for my
dog. This time, armed with my camera
phone I took pictures off the products I wanted. One picture was of the entire area and the
other was of the price where it was listed before I grabbed the item. At the register is where my plan of action
came into play.
Two items, that I already know the price of and the listed
price was WAY off the mark. Let’s start
with the dog toys. The pigs you see in
the picture cost about $5 total with tax.
Clearly you can see more than one in the picture in a bin marked
$1.97. I got two of the four in the
picture shown. There were actually a
total of eight in the bin.
Next is the metal post that screws into the ground. That post alone is about $8. Add the cable that comes with it and the cost
is $11. Clearly you can see it’s thrown
under a price of $3.50. There are more
than one visible on that hanger. On a
hanger above it and to the left side of that hanger is more post with cables
under price tags of $3.50.
At check out the manager told me that I would have to pay
regular price because someone clearly put the items in the wrong place. My response, “That’s the advertised
price. If it was just one item in the
wrong spot I might say a customer put it there but CLEARLY this was your
employee’s laziness that did this.”
He said he could not give it to me for the price in the
pictures. I offered to sue for false
advertising and since Walmart is considered “DEEP POCKETS” by most lawyers I’m
sure I could find one to take my case.
That changed his mind in a heartbeat.
It’s time Walmart starts taking responsibility for the
actions of their employees. If they wish
to hire people who refuse to do their jobs properly then it’s time my
frustration ends. As a consumer I should
NOT have to look up my own prices if the item is marked wrong. So all of you with a smart phone, arm
yourselves, when you see something you want CLEARLY marked wrong or thrown in
the wrong spot take a picture and demand you get the product at the listed
lower rate. Walmart just lost $20 to me
this morning and that $20 feels good in my account.
